
Preventing and Fighting Common Chargebacks
Enroll NowThe Preventing and Fighting Common Chargebacks for Merchants course is a self-paced, intermediate level course covering the most common chargebacks that merchants may need to fight. Payments and fraud prevention professionals will learn how chargebacks impact merchants, risk factors that may make certain merchants more vulnerable to chargebacks, merchant tools, when to fight chargebacks, and how to prevent and fight the most common chargebacks faced by merchants.
This course will launch in early Spring 2023 but is available for pre-order now. The course is developed by the MRC in partnership with Link Money and peer-reviewed by the MRC Education Committee. If you pre-order today, you will be automatically enrolled in the course once it launches.
Program Details
- Program Level:Intermediate
- Program Field of Study: Specialized Knowledge
- Program Delivery Method: QAS Self Study
- *CPE Credits: 2.0
- Advanced Preparation and/or Pre-requisites: Chargeback Essentials is recommended
Objectives
- Define the four main impacts that chargebacks have on merchants
- Identify risk factors that can increase a merchant's chargeback rate
- Examine how these risk factors contribute to chargebacks in high-risk industries
- Distinguish common tools used by merchants to prevent chargebacks
- Categorize types of chargebacks
- Determine which factors to consider when deciding whether to fight or accept a chargeback
- Examine types of evidence that can be included in a chargeback representment
- Outline how to prevent and fight the following types of chargebacks:
- Fraud
- Cancelled Recurring
- Cancelled Merchandise/Services
- Declined Authorization
- Merchandise/Service Not Provided
*Learning objectives and CPEs are subject to change before the official course launch.
PRE-SALE: The Preventing and Fighting Common Chargebacks for Merchants course is priced at US$150 for MRC members (plus applicable taxes). Non-members may take the course at the non-member price of US$300 (plus applicable taxes).
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