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An Audience with Card Issuers: Ask Them Anything

MRC Vegas 2026
Keith Briscoe, Justin O'Neill, CPFPP, Andrea Robinette, Thomas Von der Gathen
Mar 18, 2026
Presentations
For every ecommerce transaction, there are multiple parties making risk and approval decisions that can have a significant impact on customer experience and revenue. For merchants, what happens once transactions are submitted for authorization by the card issuer is often a black box – and it’s only getting more complex with the increasing use of tokenization and rise of agentic commerce. In this session, three card issuers take the stage to answer your questions and demystify fraud decisioning, authorization strategies and how merchants can better collaborate with them to benefit from increased transaction approvals. Increased collaboration between card issuers and merchants continues to present new opportunities for reducing operational expense associated with fraud and dispute servicing, increasing acceptance, and creating an optimal experience for consumers. To encourage open and candid conversation among participants Card Networks will not be allowed to attend this session.

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