2021 MRC Blog Posts

Customer payments – don’t fall at the last hurdle

October 14, 2021

As more customers turn to online purchases, businesses need to keep up with the twin demands of user experience (UX) and security – or risk losing out. Callsign’s Joe Micara looks at how organizations can stay ahead in the race.

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Payments Analytics – Being Led by the Science

July 27, 2021

Numbers and statistics don’t lie. But bad analysis can lead to wrong interpretation – and bad decisions.

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Change at the checkout: the rise of open banking payments

July 15, 2021

In this post, we’ll examine why the last twelve months have made open banking even more relevant to ecommerce retailers, the benefits it provides and how merchants can use it as a way to take payments and verify account ownership.

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Changing The Narrative: How to Use Data Breaches for User Verification

July 15, 2021

Data breaches are becoming a more frequent occurrence with criminals continuously adapting their techniques to access potentially harmful data. More accounts are at risk of being exploited than ever before, with over 6bn fake emails sent worldwide every day, and as countries globally continue to become digital - the number of breaches is only going to increase. From hacks that have affected universities to breaches that have compromised information at hospitals, the list truly is limitless. Yet, despite the warranted cause for concern from the public, merchants can in fact use data breaches to support user verification and fight back against fraudsters...

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Why marketplaces must focus on frictionless customer journeys

June 16, 2021

Covid-19 caused a huge boom in eCommerce sales and a great change in customer behavior, resulting in huge opportunities for marketplaces, but optimizing the customer journey through frictionless payment experiences will be crucial to remaining relevant as competition ramps up.

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How do merchants manage the increasing interconnectivity of fraud & payments?

June 08, 2021

Around 70% of merchant fraud teams also manage payments. How do teams track payment data and fraud, what percentage of transactions are sent through 3D Secure, and what does this mean for fraud detection moving forward?

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Hacking & Security Measures for Merchants and Payment Processing Companies

May 13, 2021

it is recommended that organizations take an offensive approach to mitigate the payoff for a cybercriminal during a financially motivated fraud attack. This is accomplished by increasing the level of difficulty of infiltration, which causes the attacker to spend more time and resources to try and gain entry.

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How machine learning models can outperform rule based systems

May 06, 2021

The task of detecting fraudulent online payments is a perfect use case for applying machine learning algorithms that thrive in environments where data volume is high and the characteristics of fraudulent transactions cannot be easily detected using only a handful of features. Nonetheless, many fraud prevention systems still rely on hard-coded rules engines that consolidate the aggregate knowledge of fraud experts.

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New Whitepaper Explores How SCA Rules Will Impact Merchants

April 15, 2021

Authenticating buyers is a basic component of merchant risk management. With Strong Customer Authentication standards now in place in the European market, merchants are expected to make it more of a priority than ever before.

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Stop Stealing our Packages! Porch Piracy Increasing During the COVID-19 Pandemic

March 22, 2021

The shift toward online shopping during the COVID-19 pandemic has led to a steep increase in package theft. This growth has become a stressor for many individuals during the pandemic and the trend is not likely to decrease without a concerted effort from both merchants and consumers.

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