Fraud & Risk

A Chargeback - Really?

Carolyn Sweeney - MasterCard

Presentation

MasterCard peels back the curtain on chargebacks, providing key insights on why chargebacks happen and what merchants can do to recover funds. Key performance indicators (KPIs) are discussed in detail. Finally, a brief overview of support documentation, key chargeback strategies, and ways to measure the costs associated with processing chargebacks are included.

A Chargeback - Really?

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