Fraud & Risk

Fighting Fraud with Minimal Tools and Resources

Tina VanBrunt, Alex Butler, and Rob Rix - Big Fish Games; Dan Miller

Presentation

Smaller, more recently established companies may lack the dedicated developer resources to develop a suite of fraud investigation tools. Big Fish Games shares insights on using solutions such as Excel, SQL, Visual Basic, and scripts to drill down to repeat attributes and catch the worst offenders. Using these and other tools enabled Big Fish Games to substantially reduce their chargeback rate and persuade company leadership to invest in additional resources and solutions.

Fighting Fraud with Minimal Tools and Resources

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