Payments

The Payments Showcase - The Chargeback Flow

Peter Bayley - Visa

Presentation

When a transaction does not work out entirely according to plan, consumers typically tend to dispute the charge rather than work with the merchant. The dispute, arbitration, and resolutions processes are all discussed here, as are considerations from each stakeholder in the process (cardholders, merchants, acquirers, and issuers).

The Payments Showcase - The Chargeback Flow

Download Now