Beyond the Password: Reimagine the Customer Experience

Ryan Wilk - NuData Security

Presentation

NuData Security takes an in-depth look at why account-based fraud is so risky and what eCommerce companies can do about it. Topics covered include:

Fraudsters constantly changing vectors and how to spot them.
Why our knee-jerk reactions affect the entire ecosystem.
Practical tips to harvest your data right now for risk and validity.
How analyzing patterns in your data can lead to improvements in customer experience, and alleviate review fatigue.
What data and patterns to look for -- and not just at the transaction/checkout.
How pattern recognition improves authentication and decreases declines and chargebacks.
The easiest ways to verify good users -- when you know what to look for.

Note that this presentation is also available as a webinar. To view the webinar, click here.

Beyond the Password: Reimagine the Customer Experience

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