Payments

Key Performance Indicators: A Basic Perspective

Chris Uriarte - Vesta Corporation

Presentation

Key performance indicators, or KPIs, can be a valuable tool to help companies evaluate how they are performing. This presentation examines how KPI rates and indicators are calculated, why they can vary from business to business, and when not to compare KPIs to others in the industry. A handy checklist is included to help companies ensure their KPIs support their business needs, as well as how existing KPIs can be refined and thoughts on developing a forward-looking KPI strategy to evolve as the business does.

Key Performance Indicators: A Basic Perspective

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