Fraud & Risk
Standing Up for the Fraud Analyst
Even with technology playing a larger and larger role in fraud prevention, the human element is still key. This presentation begins with thoughts on what makes a good fraud team, followed by insights on recruitment and interviewing, as well as the life cycle of a fraud analyst and performance management. Challenges and examples of successes are then shared, concluding with quotes from fraud analysts on why understanding human behavior plays an invaluable role in assessing risk.