Fraud & Risk

Using Machine Learning to Combat Fraud at Scale

Max de Grunwald -- Deliveroo; Martin Sweeney -- Ravelin

Presentation

Deliveroo, a British restaurant delivery company, migrated from a rules-based fraud detection system to a machine learning system. This presentation examines how the company moved past the so-called "cold start" problem and how the company opted to handle customer inquiries in lieu of a manual review process. The discussion concludes with a look at the business impact resulting from the migration and how the company plans on leveraging other features and use cases on Ravelin's platform, such as graph networks.

Using Machine Learning to Combat Fraud at Scale

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