Fraud & Risk

Who Needs Manual Review? #ML @Booking.com

Tania Forshtadt and Sheila Ochiel -- Booking.com

Presentation

In this presentation Booking.com explains why its fraud department decided to build a machine learning solution in-house and the advantages machine learning offers over manual review. Booking.com then shares lessons learned during the project, such as setting thresholds and establishing control groups. A brief overview of key performance indicators (KPIs) and fraud team structure conclude the discussion.

Who Needs Manual Review? #ML @Booking.com

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