Fraud & Risk
Combining Machine Learning with Human Experts for Highly Adaptable Fraud Systems
A high rate of automation is generally an important goal of large-scale risk operations. Predictive data and machine learning are key components to good automated systems, but incorporating human expertise into automated systems is generally a much more challenging endeavor. This presentation covers organizational and technological approaches to building systems that deliver a strong customer experience by leveraging the best of human experts and machine learning.