Fraud & Risk

The Wild World of Gift Card/Store Credit Fraud and Conversion

Chance Bowlin - Petco Holdings; Dave Roberts - Lowe's Home Improvement

Presentation

Gift cards are growing form of tender for many retailers, both physical and online. This presentation looks at why gift card fraud is a rising problem and what the fraud and conversion cycle looks like, along with steps merchants can take to mitigate the problem. Lowe's then recaps a merchandise cards for cash scheme and shares ideas for preventing this scenario.

The Wild World of Gift Card/Store Credit Fraud and Conversion

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