Fraud & Risk

You Thought Fraud Was Costly? Wait Until You Hear About False Declines!

Mark Walick - Google; Joe Walters - Santander; Julie Fergerson - Ethoca

Presentation

During a panel discussion at MRC London, Ethoca shared highlights of their research on false declines. The panel spoke on how false declines damage the cardholder experience, and how they are destructive to merchants and issuers, too. The role of friendly fraud and false declines was also discussed, particularly with respect to digital goods.

You Thought Fraud Was Costly? Wait Until You Hear About False Declines!

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