Fraud & Risk
Operational Planning and Benchmarking: A Basic Perspective on KPIs
Key performance indicators, or KPIs for short, help companies evaluate their success by measuring the efficacy of specific functions and processes. This presentation looks at benefits and downsides of KPIs, as well as the advantages offered by layering multiple KPIs. Benchmarking is explored next, including five suggested KPIs to benchmark. The session concludes with four hallmarks of key performance indicators and practical recommendations for each.