Fraud & Risk

The Five Types of Orders You Are Over-declining

Emilie Grunzweig and Ephraim Rinsky -- Riskified

Presentation

According to a 2016 Business Insider report, U.S. merchants lost over $8.6 billion to false declines, $2 billion more than they lost to actual fraud. This presentation summarizes the scope of the false positive problem and the ways in which false positives hurt merchants. Next, three primary contributors to false declines are reviewed, followed by five types of purchasers who are commonly declined. Tips are included to help merchants approve more good transactions, therefore increasing revenue and customer satisfaction.

Note that this presentation is also available as a webinar. To view the webinar, click here.

The Five Types of Orders You Are Over-declining

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