Fraud & Risk

Treating Users as Customers; Not as Transactions

Lloyd Emmerson -- Lloyds Bank; Daniel Holmes -- Threatmetrix

Presentation

Threatmetrix and Lloyds Bank examine how collaboration with fraud and risk advisors is necessary to design a frictionless online customer experience. The speakers examine how a seamless customer experience can be achieved in a post-PSD2 world once the Strong Customer Authentication provision is in force.

Treating Users as Customers; Not as Transactions

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