Presentations

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A Vertical Look at Disputes – a Common Thread Is the Post-Purchase Experience

Exceeding customer’s expectations in the post-purchase experience is now the norm. This session provides concrete strategies for achieving that goal.

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Where Is Buy Now Pay Later Going? Navigating the New Old Payment Trend

Learn about the present and future of Buy Now Pay Later solutions, including current best practices, from both a merchant and solution provider perspective.

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Localizing User Experience and Payment Methods – Creating a “Friction-Right” Experience

Giving customers payment options they are familiar with can go a long way toward increasing sales, but it doesn’t have to add needless friction. This session explores ways to achieve that ideal balance.

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Innovation by Collaboration: Deep Dive into Who and How Innovators Innovate

This session explores innovative solutions for incorporating new payment methods, as well as strategies for working with partners in an effective and mutually beneficial way.

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The Next Frontier of Bot Attacks: Strategies to Shield Customers and Protect Your Brand

In this presentation, fraud experts outline methods for preventing bot-based account creation and takeover attacks using case studies as examples.

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Gen Z and Fraudsters Are Tricking Your Verification Methods. Here’s How to Get It Right.

It’s not always easy to tell the difference between a fraudster and a legitimate customer by looking at behavior alone. This insightful session explores why that’s the case and how merchants can adapt.

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How Do You Transact Successfully in Brazil?

Brazil is a booming eCommerce market that shows no signs of slowing down. This session will answer your questions about Brazil’s exciting opportunities, and the preparations you need to make before expanding into this unique market.

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The Fine Art of Authentication in the Digital Age

Learn more about providing a seamless customer experience while remaining vigilant about fraud and cybersecurity by using the power of effective authentication.

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I Don’t Know What Happened, I Never Got It! The Growth of Refund Abuse and How to Protect Against It

Refund fraud isn’t new, but it is getting worse. This presentation explores the root of the problem and covers best practices for combating fraudulent refund claims.

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Insider Views from Washington: Next Generation Data Privacy and Fighting Digital Fraud

This presentation covers best practices for adhering to complex governmental regulatory requirements while leveraging powerful data.

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