Presentations

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Meeting the New Normal: Consumer Needs and Consumer Behavior 2022

This informative presentation explores how the needs of consumers have adjusted to the impacts of the COVID-19 pandemic and what merchants need to consider going forward to remain competitive.

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Stop Gift Card Fraud Before It’s Committed

Learn more about the tactics criminals use to perpetrate gift card fraud and strategies you can use stop fraud before it’s committed.

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Mitigating Fraud Risks in High-Value Brands While Maintaining the Customer Experience

In this presentation, a subject matter expert outlines how she and her team changed the vulnerable image of their brand among fraudsters. It also lays out strategies that can apply to any brand facing severe fraud pressure.

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Small Team, Huge Impact: Scaling a Global Payments Team

This presentation from experienced payments managers teaches how to plan your expansion, decide on the skillsets you need to hire, and learn the pitfalls to avoid when creating an effective payments team. You'll also take away the performance data points that lead to maximum revenue for the lowest cost.

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Challenges in the 3DS Challenge Flow

This presentation highlights some of the difficulties in the 3DS Challenge Flow, specifically the app-based flow.

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Getting the Most Out of Your Acquirer

Learn what data merchants should be getting from their acquirers, and best practices for maximizing the merchant/acquirer relationship.

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You Can Have It All: Minimize Fraud, Boost Sales & Balance Risk

This presentation demonstrates the importance of utilizing benchmarks and data-science to help merchants not only assess but also scrutinize the performance of their fraud suites.

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The State of European Checkouts

This presentation explores why companies should focus more on the customer and less on the transaction. Results from authorization trials at numerous issuing banks are presented, and best practices that have been proven to increase revenue and customer loyalty will also be addressed.

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Fraud Prevention KPIs: Metrics That Matter & Reporting to the Board

The wide array of techniques available to measure the effectiveness of your team and identify gaps in your current strategy can be challenging for many fraud managers. This presentation provides insight into how to utilize data to effectively meet your team’s goals.

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Security Secrets from the Metaverse

This presentation explores fresh threat intelligence about scams, microtransaction abuse, spam, unfair commercial practices, and other threats merchants face that operate in the metaverse.

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