Exam Tech Requirements
Check Your Equipment Readiness Before Taking the Exam
CPFPP exams are administered by ProctorU live online proctoring service. Candidates will be required to download approved software from ProctorU in order to ensure the exam is secure. Please be sure that the computer used during the exam allows you to download and install third-party software before taking the test. We do not recommend testing on an employer-issued computer due to potential firewall, permissions and security settings that might not be compatible with the ProctorU application.
Review the equipment requirements from ProctorU to ensure you’re using the supported technology.
|
TYPE |
MINIMUM |
RECOMMENDED |
|
Internet Connection |
Wifi Connection |
Wired Connection |
|
PC Users |
Windows 8 (Windows 10 S mode is not supported) |
Windows 10 (10 S mode is not supported) |
|
Mac Users |
MacOS 10.13 (Oldest Still Maintained Version) |
MacOS 10.15 |
|
CPU |
more than 2 core CPU |
more than 4 core CPU |
|
Webcam |
640x480 resolution |
1280x720 resolution |
|
Internet Download Speed |
1 Mbps |
12 Mbps |
|
Internet Upload Speed |
1 Mbps |
3 Mbps |
|
RAM |
4 GB |
16 GB |
|
Connectivity Ports |
1935, 843, 80, 443, 61613, UDP/TCP |
1935, 843, 80, 443, 61613, UDP/TCP |
|
Screen Resolution |
1366 x 768 |
1920 x 1080 and above |
|
Chromebook Users (Only for Automated Proctoring. Is not Supported for Live Proctoring) |
Chrome device is running the latest version of Chrome OS. |
Chrome device is running the latest version of Chrome OS. |
Additional Requirements
- A functioning microphone (some web cameras have them built-in); microphone should not be part of the headphones
- Headphones are generally not permitted; check with your testing organization to determine if headphones are permitted
- A compatible browser: Google Chrome (preferred) or Mozilla Firefox
Not Supported
- Microsoft Edge browser
- Google Chromebooks (for Live Proctoring only)
- Tablets (Nexus, iPad, Tab, Note, etc.)
- Smartphones
- Linux operating systems
- Windows 10 in S mode or Surface RT
- Connecting from within a virtual machine. You will be asked to reconnect using your host operating system to take your exam
- Apple Boot Camp
- Remote Access Software
- Inactive Version of Windows and Test Builds/Test Mode