2024 Global Payments and Fraud Report
Unlocking eCommerce Insights:
The 2024 Global eCommerce Payments & Fraud Report
This year's report sheds light on the evolving landscape of eCommerce payments and fraud, offering clear, unbiased insights gathered from a global survey of more than 1,100 merchants. Participants span a broad spectrum, from small businesses (SMBs) and mid-market players to enterprise-level entities, representing over 35 countries across North America, Europe, Asia-Pacific (APAC), and Latin America (LATAM) regions.
The 2024 Global eCommerce Payments and Fraud Report delves deep into the perceptions and trends as reported by merchants worldwide, equipping you with the knowledge to navigate the complexities of the eCommerce environment. This essential resource offers an in-depth look at the challenges and opportunities facing the industry, empowering you with the data needed to make informed decisions and strategize effectively for the future.
Report’s Key Focus Areas:
This report presents the findings of the 2024 Global eCommerce Payments & Fraud Survey across six detailed sections. The comprehensive insights and data gathered offer a rich, multifaceted view of both eCommerce payments and fraud as experienced by merchants globally.
- Payment Acceptance
- Payment Tactics & Metrics
- Payment Partnerships
- Fraud Opportunities
- First Party Misuse
- Fraud Management
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Get Key eCommerce Payments and Fraud Insights
Common Questions
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The 2024 report was based on the results from the survey fielded in November and December of 2023. A total of 1,072 merchants involved in eCommerce fraud and payment management (including 57 MRC members) participated in the research. The sample includes merchants in four major geographic regions (North America, Europe, APAC, and LATAM), representing a diverse mix of small businesses (SMBs), mid-market and enterprise merchants.The 2024 report was based on the results from the survey fielded in November and December of 2023. A total of 1,072 merchants involved in eCommerce fraud and payment management (including 57 MRC members) participated in the research. The sample includes merchants in four major geographic regions (North America, Europe, APAC, and LATAM), representing a diverse mix of small businesses (SMBs), mid-market and enterprise merchants.
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The report provides the latest industry fraud data and fraud management methods used by global merchants, along with a robust set of performance benchmarks that organizations can use to help optimize their fraud management and prevention practices. In addition, the report delves into today’s rapidly changing payments landscape to examine the range of different payment acceptance, management, and partnership practices merchants are deploying globally and across key subsegments, as well as the reasons why they are adopting these payment strategies and tactics in the current commercial environment.The report provides the latest industry fraud data and fraud management methods used by global merchants, along with a robust set of performance benchmarks that organizations can use to help optimize their fraud management and prevention practices. In addition, the report delves into today’s rapidly changing payments landscape to examine the range of different payment acceptance, management, and partnership practices merchants are deploying globally and across key subsegments, as well as the reasons why they are adopting these payment strategies and tactics in the current commercial environment.
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The MRC has partnered with Cybersource and Verifi to publish the Global Payments and Fraud Report annually. B2B International is an independent market research firm conducting our survey with merchants across the globe, including MRC merchant members.The MRC has partnered with Cybersource and Verifi to publish the Global Payments and Fraud Report annually. B2B International is an independent market research firm conducting our survey with merchants across the globe, including MRC merchant members.
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