Top Trends Driving an Acceleration of Declined Transactions Amidst Swings in Consumer Moral Compass

MRC Barcelona 2024
Trust Payments
Apr 23, 2024

Join this session to hear exclusive research from Trust Payments that explores the key reasons behind transaction declines. Tom Pilling, Chief Risk Officer at Trust Payments will identify the key trends creating an acceleration of decline rates and potential revenue loss – including a deep dive into how the latest financial downturn, cost of living crisis and the impact of a potential recession is impacting optimised transaction approval. The talk will include analysis of how the trends that occurred in the 2008 recession could be replicated in 2024 due to swings in moral compasses.

Learning Objectives:

  • Context on how to better understand decline rules
  • Guidance on how to reduce declines; but more importantly understand that the ‘right’ declines are occurring 
  • Learn how to reduce Authorisation Fees for ‘Never going to be approved’ transactions

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