Generative AI for e-Commerce: 4 Use Cases to Address Business Challenges and Mitigate Risks Beyond Transaction Fraud

Fraud
Payments
MRC Generative AI Summit
MRC Virtual Summit
MRC, CarTrawler, Gr4vy
Nov 12, 2024
Presentations

Generative AI transforms the payments industry by improving transaction processes, fraud detection, customer support, and operational efficiency. Industry leaders are leveraging AI to optimize payment systems and reduce risks. 

Use cases include: 

Payments Process Management: AI enhances payment processing by automating tasks like invoice handling and reconciliation, reducing errors and costs, and improving cash flow. 
Generative AI Chatbots: AI-powered chatbots provide 24/7 customer support, guide clients through transactions, and offer personalized product recommendations. 
Reports Automation: AI generates insightful reports by analyzing vast datasets, saving time and enhancing decision-making. 
Structured Data Enhancement: AI cleans and organizes data, improving accuracy and enabling better strategic planning.

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