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Fraud Strategies That Perform Without Killing CX

Payments

Fraud

MRC, ACI Worldwide

May 14, 2026

Webinars

With fraud accelerating and decision windows shrinking, this webinar brings together ACI Worldwide and Screwfix for a candid discussion on how leading organizations are adapting their fraud strategies to make smarter, more confident decisions across the customer journey.

Rather than theory, the session focuses on what’s working in practice today. As attack sophistication increases and customer expectations remain high, large merchants face growing pressure to prevent fraud without introducing unnecessary friction or sacrificing approvals. This fireside style conversation explores how the risk landscape is changing and why simply adding more controls is no longer enough.

In this webinar, you will:

- Gain insight into how leading UK based retailer Screwfix manages fraud risk at scale while maintaining strong approval rates and customer experience
- Understand how AI, automation, and real time intelligence are reshaping the fraud landscape for large merchants
- Learn how organizations balance effective fraud prevention with approvals and customer experience, and where ACI supports more confident, real time decisioning
- Identify practical factors that help fraud teams stay ahead as threats continue to evolve
- Take away best practice considerations for moderzising fraud strategies, including how ACI helps reduce unnecessary friction while protecting margins and trust

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