Surveys

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Rethink Your Payment Strategy to Save Your Customers and Bottom Line

GoCardless shares a survey commissioned with Forrester on how companies are updating their payments technologies and operations, especially in the realm of recurring payments.

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Retail 2020: How Retailers Can Rekindle Customer Love and Avoid Consumer Abuse

Signifyd synthesizes insights from their 2020 Consumer Sentiment Survey centered on retailer expectations and customer experience when purchases do not quite go according to plan.

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2020 State of Call Center Authentication

Neustar furnishes findings from their annual authentication strategy survey, helping leaders benchmark themselves against peers and competitors.

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False Declines Industry Report

ClearSale showcases key findings from research prepared by Aite Group on how eCommerce companies are preventing revenue loss, focusing on mitigating erroneously declined transactions.

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The Changing Face of Fraud

Accertify shares results and analysis from their survey conducted by SourceMedia Research and PaymentsSource on the evolving attitudes of fraud's impact on eCommerce companies.

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2019 State of Call Center Authentication

TRUSTID offers six key findings from their annual authentication survey which examines the threat landscape facing contact centers.

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Account Takeover and Origination Fraud

Neustar condenses key points from a survey conducted with SourceMedia Research of over 500 leaders at lenders across the U.S. on the toll identity fraud is taking on the industry.

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2019 Women in Payments & Fraud Survey

The MRC Women in Payments & Fraud Committee published the results of the 2019 Women in Payments & Fraud Survey.

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Don't Forget Your Customers When It Comes to Fraud -- They'll Remember You

Signifyd furnishes findings from their 2019 Customer Experience Index, focusing on the pervasive impact of data breaches and in particular the acute harm resulting to consumers.

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Let's Talk About Fraud: A Study Amongst Fraud Experts

Perseuss provides highlights and analysis of their survey of industry professionals on fraud trends and prevention strategies.

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