Meet and Keep Your Future Shopper

Fraud

Payments

MRC Barcelona 2024

Worldpay

Apr 23, 2024

Presentations

Shoppers everywhere are changing. Our research suggests a homogenisation of shopper attitudes that means merchants need to double-down on efforts to meet what increasingly seems to be the same list of high expectations. Our new research into payments personalities is a cheat-sheet for retailers to get to the heart of what matters to each shopper type, and whether they should focus on loyalty, offers, flexibility of payment types, new technologies, omnichannel, ESG or more.

Learning Objectives:

Future shopper profiles and their tendencies
How loyalty programs impact their decisioning
Which trends shoppers are expected to embrace
What is the potential fraud impact of these new trends

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