Agentic Commerce: Cross-Industry Panel

Agentic commerce—where AI-powered agents act on behalf of consumers to research, decide, and complete purchases—is poised to transform the payments landscape. This session brings together leaders from across the value chain—a card issuer, merchant, acquirer, and card network—to examine the opportunities and risks this shift will bring. Panelists will explore how roles and responsibilities may evolve, what operational and regulatory guardrails are needed, and how to manage potential increases in disputes and first-party misuse as autonomous agents make purchasing decisions. We’ll discuss security, authentication, and transparency requirements to maintain trust, and the infrastructure changes needed to support seamless, compliant transactions. Attendees will gain a clear view of the practical steps each stakeholder can take now to prepare for agentic commerce and ensure that innovation, customer experience, and risk management evolve in balance as this disruptive capability becomes reality.

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