Beyond the Queue: Fraud AI Agent at Navan

As a global leader in travel and expense management, Navan faces a critical fraud dilemma: maintaining a frictionless onboarding experience for businesses of all sizes while defending against increasingly sophisticated fraud attacks. To solve this, Navan has integrated a specialized Fraud AI Agent framework that transforms the traditional manual review process from a bottleneck into a strategic advantage. In this session, we will go behind the scenes of Navan’s Fraud AI Agent – a tireless assistant designed to scan and analyze vast internal and external data sources to build risk profiles. By providing explainable reasoning and forensic-level insights, the Fraud AI Agent allows human investigators to shift their focus from repetitive data gathering to complex analysis and high-stakes decision-making.

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