Inside an Issuer’s Perspective: Tackling Account Takeovers and First-Party Fraud

Fraud

Payments

MRC Vegas 2025

SoFi

Mar 11, 2025

Presentations

Hear from an issuer's perspective how account takeover (ATO) fraud—through tactics like social engineering and phishing—impacts their operations and challenges their defenses. This session will provide insights from a leading issuer, highlighting how ATO manifests within their systems and the proactive strategies they've developed to detect fraud signals early in the user journey.

The presentation will also cover the complexities of first-party fraud, where individuals use their identities to commit fraud. This impacts financial institutions and complicates dispute and chargeback processes.

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