Performing Open Heart Surgery on Your Payments Stack

Fraud

Payments

MRC Vegas 2025

Airbnb, Lyft

Mar 11, 2025

Presentations

Join us as we recount the trials and tribulations of moving our entire subscription billing stack from one payment service provider to another. We will walk through our nearly two year adventure starting with convincing executives to approve the project, choosing the right vendor, defining technical requirements, building solutions, launching in phases, and finally migrating existing customers from one provider to another with minimal disruption to our recurring revenue business. We will share tips and tricks we learned along the way to move fast while keeping our business running smoothly.

Learning Objectives:

Understand the detailed intricacies of a payment vendor migration operation (it's not just the payments but the adjacent areas that can trip you up)
Learn how to assemble the right team to execute
Develop a view on how best to plan out the timing for such a project

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