The Fraud Rollercoaster: Our S-Curve Story

Payments

Fraud

MRC Vegas 2024

Booking.com

Mar 27, 2024

Presentations

When technology remains constant, the performance curve of any fraud capability tends to plateau after reaching a significant level of proficiency. This pattern typically follows a familiar sequence: an initial slow start, followed by rapid growth, transitioning into a phase of maturity, and ultimately culminating in saturation. This is the essence of the Fraud S-Curve, a pattern that has played out at our company, influencing our fraud experiences in profound ways. In today's session, we'll explore this pattern, dissect each stage and its components, and discuss the challenges and strategies.

Learning Objectives:

Fraud Strategy: Fighting fraud through a mix of products and processes
Innovation: Technology S-curves and the need for constant improvements
Technology: Machine Learning in Fraud Prevention
People: The Humans of Fraud Prevention

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