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Agentic Commerce & the Modern Shopper: Managing Bots & Agents Without Friction

Fraud

Payments

Artificial Intelligence

Kasada, Costco

Feb 25, 2026

Webinars

AI and automation are changing how customers shop, compare, and buy. And it’s also changing how abuse shows up across retail.

In this fireside chat, we’ll explore how agentic commerce is shaping the future of online shopping and what it means for security, fraud, and digital teams.

The conversation will focus on practical approaches to managing bots and agents, protecting high-value journeys, and building layered defenses that evolve as threats change - without relying on disruptive customer challenges.

Attendees will leave with clear takeaways they can apply to strengthen control, reduce friction, and stay ahead of emerging fraud trends.

Learning Objectives:

Get a clear view of how AI and automation are changing online shopping — and where abuse is showing up
Learn which retail journeys are most commonly targeted today and why
Hear practical ways teams are approaching bot and agent-like activity without adding customer friction
Walk away with a simple layered-defense mindset you can apply to your own environment
Understand what “good” looks like for collaboration between fraud, security, and digital teams as threats evolve

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