Refund Fraud: What Have We Tried and What Has Worked?

Fraud

Payments

Sift

Jun 26, 2024

Webinars

With the first half of the year near to a close, one topic has dominated as the clear frontrunner for the most-discussed fraud challenge of 2024 — refund fraud. We’ve all heard about refund fraud, but what has been done to combat it? In this webinar, Sift’s Trust and Safety Architect Brittany Allen, will discuss recent real-world examples of merchants fighting refund fraud—without encumbering customers and driving up false declines.

Topics will include:

The state of refund fraud in 2024
Real-world examples of techniques used by merchants to fight refund fraud
Analysis of the scalability and success of those techniques
Balancing loss prevention actions with business goals to define your company’s refund fraud risk tolerance
Leveraging machine learning and automation to accurately detect anomalies in real time
Actionable insights to strengthen your 2024 fraud strategy, safeguard revenue, and maintain trust throughout the customer journey

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