Protecting Customers from Loyalty Fraud

Fraud
Management/mitigation
Forter; Oliver Wyman
Apr 06, 2020
Whitepapers

According to a 2017 report on consumer loyalty, nearly three-fourths of adults online belong to a loyalty program; those enrolled in at least one program indicate, on average, that they are enrolled in nine of them. This paper from Forter highlights four primary threat vectors to loyalty programs and two key challenges with typical risk mitigation solutions. The document closes with four characteristics of solutions which can effectively combat loyalty fraud.

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