Removing Friction and Fraud to Protect the Customer Journey

Fraud
Management/mitigation
Kount
Oct 01, 2020
Case Studies

Brooks offers running shoes, clothing, and accessories through retail stores and its website. In this case study, Kount highlights four issues Brooks confronted as their online business grew and why the company chose Kount to tackle these challenges. By doing so, Brooks was able to achieve substantial reductions in their chargeback and manual review rates while growing their business, particularly with non-U.S. payment cards.

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