For Digital Commerce, What Did Fraud Look Like in 2022?
What were the trends that we saw in the digital commerce sector in 2022?
Spoiler alert - there was the old favorites of Account Takeover (ATO) and Account Opening (AO) fraud. But there were also innovative efforts to combat fraud by unifying security and fraud teams, eliminating unwanted, automated traffic, understanding the intent of the end-user behind the keyboard, and reducing friction for legitimate customers.
Join us on our journey through what 2022 looked like for merchants who transact online.
Learning Objectives:
- Protecting customers by aligning your security and fraud strategies
- Blocking tactics used by criminals to bypass defenses like CAPTCHAs and browser fingerprints
- Neutralizing cybercrime retooling attacks that lead to ATO
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With 1 in 6 online purchases returned, merchants saw $212B in returns, of which, 10.7%, or $22.8B, were fraudulent*.
Online returns have enabled fraudsters to exploit policy loopholes and illegitimate returns are now a complicated issue merchants are facing taking on various forms, such as manipulating a shipping label, returning a different item than originally purchased or claiming the item was never received.
Accertify's C.A.R.E. - Claims, Adjustments, Returns and Exchanges - is a purpose-built solution that detects fraudulent patterns in shopper behavior.
Join this webinar to hear all about the launch of C.A.R.E. and how merchants can monitor, measure and act to prevent future abuse.
Learning Objectives:
- Introducing C.A.R.E. – Claims, Adjustments, Returns and Exchanges – a purpose-built solution by Accertify that detects fraudulent patterns in shopper behavior.
- Hear all about C.A.R.E. and how merchants can:
- Monitor, measure and act to prevent future abuse.
- Use aggregated data to gain insight into a purchase and transaction.
- Implement policies and controls to identify fraudulent returns.
- Benefit from Accertify’s community data to help solve this growing problem.
*Customer Returns in the Retail Industry 2022 PDF.