2020 Global Payments Report

Operational Resources

Training & Development

MRC

Jan 09, 2020

Surveys

The MRC, in conjunction with CyberSource, conducted its biennial Global Payments Survey, providing MRC members with insights from merchants across the globe to assist in benchmarking their payment strategies. The survey report captures findings from 890 eCommerce payment specialists from 20 countries, covering questions on payment acceptance, strategic objectives, and key performance indicators (KPIs). The report also includes an appendix detailing statistics on the survey's respondents as well as conversion and acceptance rates.

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