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Making payments a profit centre: how merchants can turn checkout into revenue

Payments

Payment innovation

Ecommpay

Dec 01, 2025

Whitepapers

As e‑commerce becomes more competitive and margins remain tight, payments are no longer just a cost. They are a strategic lever for revenue and growth. This white paper explores how merchants of all sizes can reposition the payments function as a profit centre. Drawing on real-world examples and interviews with leading online retailers, you will discover how to secure C‑suite buy-in, set up cross-functional payments teams, track key metrics, adopt optimal payment methods, and outsource smartly. The result is lower costs, higher conversion, stronger customer experience, and a payments operation that contributes directly to your bottom line.

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