The MRC provides complimentary webinars to help eCommerce professionals stay current on relevant fraud, payments, and law enforcement topics. Join us for the following webinars -- after registering, you will receive a confirmation email which contains information about attending.
Printing Money: Virtual Marketplaces as Real-World ATMs
Join us for a webinar on July 24, 2019 at 10:00 AM PDT (7:00 PM CEST / 6:00 PM BST)
Kevin Gosschalk, CEO and Founder -- Arkose Labs
Antoni Chouduri, Director of Engineering -- Roblox
They say you can't get something for nothing -- but find a virtual marketplace and you can literally print money. Any marketplace introduced to consumers, or businesses, will eventually experience fraud... and if something can be exploited and translates to fiscal value, it will be.
One such exploitation can be found in gift cards, which allow attackers to transfigure virtual abuse into real-world money. Through uncomplicated means, attackers steal and flip gift cards to effectively print their own money to facilitate laundering and other illegitimate schemes. Such abuse often goes unnoticed as gift cards are largely untraceable, thus making them the perfect target for fraudsters. In fact, gift card checkers and other informal currencies are almost never held to the same level of scrutiny as banks or other financial institutions, which make them an easy and highly lucrative target.
This talk will examine practical scenarios where virtual marketplaces can be exploited like cash by attackers. These exploits will unpack the compounding effect caused by businesses that accept gift cards as payment and profile the growing incentive malicious actors have in targeting them online. It will also scrutinize past approaches to curbing such abuse, and explain why the value of such attacks has increased at an unprecedented rate. Finally, this talk will examine tested pathways towards treating -- and most importantly, preventing -- gift card abuse.
Digital Identity: Fighting Fraud with Next Generation Device-to-Identity Signals
Join us for a webinar on July 31, 2019 at 11:00 AM PDT (8:00 PM CEST / 7:00 PM BST)
Sam Jackson, Director of Risk Solutions -- Neustar
Mitch Young, Executive Director of Risk Solutions -- Neustar
Consumers today use multiple devices in the normal course of their lives. This makes it increasingly difficult to confidently interact with good consumers and ferret out the fraudsters, when each may use new devices that are unknown to a business. The limited networks of legacy device reputation providers cannot meet the demands of this rapid device proliferation.
Learn how forward-thinking organizations are leveraging device-based identity linkages to identify "legitimate" consumers and provide them the straightforward digital experience they crave, while also confidently minimizing their risk exposure. By using these next generation identity linkages, merchants are able to sort users intelligently and reliably into a high risk vs. low risk bucket, allowing them to let through trusted low-risk consumers seamlessly, while putting additional verification steps in place for high-risk, potentially fraudulent interactions.
In this webinar, you will learn about:
-GPS data and its applicable device uses
-Complementary device intelligence
-PII verification and linking to devices
-Identifying and approving legitimate interactions faster
Using Compromised Credential Detection to Prevent Account Takeover and Fraud
Join us for a webinar on August 7, 2019 at 10:00 AM PDT (7:00 PM CEST / 6:00 PM BST)
Josh Horwitz, Chief Operating Officer -- Enzoic
Michael Greene, Chief Executive Officer -- Enzoic
Account takeover (ATO) attacks are a major threat to online consumers and merchants alike. ATO attacks result in billions of dollars of fraud and damage to brand reputation each year. And this threat is on the rise.
-From 2016 to 2017, losses from account takeover rose 122%. In 2018, it increased by 164%.
-The cost of these attacks tripled from 2016 to 2017, reaching an estimated $5.1 billion in the United States alone.
-According to Juniper Research, losses from fraudulent online transactions are expected to reach $25.6 billion by 2020.
What can merchants do to better protect their customers while maintaining ease-of-use for those same customers? This Solution Spotlight webinar will outline account takeover, low-friction ways merchants can prevent it, and explain why credential screening is a potential solution.
3 Ways Automating Chargebacks Will Benefit Your Business
Join us for a webinar on August 28, 2019 at 10:00 AM PDT (7:00 PM CEST / 6:00 PM BST)
Adrian Sanders, Chief Executive Officer -- Chargehound
Katherine Goetsch, Chargebacks Lead -- SeatGeek
The manual processes for fighting fraud that merchants have traditionally relied on can't keep up with the rapid increase in online payment processing. The Lexis Nexis 2018 True Cost of Fraud Report found that successful fraud attempts have risen almost 30% year-over-year. Bringing automation into the fraud fighting space enables merchants to keep up with the increasing amount of online payment processing and refocus their employees on what matters: improving their bottom line and scaling their business.
During this webinar, Adrian Sanders, CEO at Chargehound, will talk with Katherine Goetsch, Chargeback Lead at SeatGeek, about her experience automating the chargeback process at SeatGeek. The discussion will include why SeatGeek decided to do this, three key benefits -- improving customer service, streamlining their payments process, and augmenting fraud scoring -- and how other organizations can do the same.
Preventing Account Takeover is Easy
Join us for a webinar on September 4, 2019 at 8:00 AM PDT (5:00 PM CEST / 4:00 PM BST)
Gerry Carr, Chief Marketing Officer -- Ravelin
Lenny Austin, Co-founder and Chief Technology Officer -- Ravelin
Small product changes can put a stop to account takeover without the need of using third-party vendors. This webinar features a step-by-step guide on exactly how to get onto the dark web, navigate it, and find stolen credentials. Find out exactly the type of data your fraud team should be looking at -- and why -- to prevent account takeover.
Exploring Fraud Mitigation and Payment Technologies Through the Paladin Vendor Report
Join us for a webinar on September 11, 2019 at 9:00 AM PDT (6:00 PM CEST / 5:00 PM BST)
Jamon Whitehead, Co-Founder and Principal Consultant -- Paladin Group
Jim Houlihan, Co-Founder and Principal Consultant -- Paladin Group
In this session, Paladin and the MRC will explore the Paladin Vendor Report (PVR) and how it aims to help explain and clarify established and emerging technological trends within fraud mitigation and payment acceptance. The discussion will include history of the report, what is included, how the content was collected, and timing for future versions of the report. The webinar will also touch on emerging trends that have been identified through the research and content collection.
Learn How Risky or Trustworthy a Transaction Is with the Perseuss Reputation Score
Join us for a webinar on September 18, 2019 at 8:00 AM PDT (5:00 PM CEST / 4:00 PM BST)
Maarten Alleman, Chief Executive Officer -- Perseuss
Is your current fraud prevention system blocking genuine customers? Does your analysts' review queue never seem to end, yet you are still suffering chargebacks? Do you want to increase conversion?
On the very day that you are reading this, Perseuss has already checked over a million transactions from merchants that were experiencing these same problems. In this MRC Solution Spotlight webinar, Perseuss presents the solution: The Perseuss Reputation Score!
Payment Strategies for Sharing Economy Companies in LATAM
Join us for a webinar on October 2, 2019 at 10:00 AM PDT (7:00 PM CEST / 6:00 PM BST)
Michel Golffed, Vice President of Growth -- dLocal
Federico Mazzoli, Product Manager -- dLocal
This webinar will focus on the challenges and hurdles that sharing-economy merchants find when expanding to emerging markets, and the solutions especially designed to tackle the needs of this type of merchant.
Among the challenges, special attention will be put on the payment landscape. The solutions to be covered include:
-Payins: collecting payments from cards and alternative payment methods including cash and bank transfers.
-Payouts: sending payouts to the supply side of this type of business (e.g., drivers).
-Cash Collection: this solution was especially designed by dLocal to cover the specific needs of these merchants, who are now able to collect cash payments and collect funds from their local partners.
MRC members are able to access an archive of recorded webinars and webinar slides as an exclusive member benefit. For more information on the benefits available to MRC members, click here.