MRC Connects São Paulo

Strengthening Fraud Prevention Through Telecom and Merchant Collaboration

As fraud schemes grow more sophisticated, the need for a unified approach to risk management becomes critical. This roundtable will bring together key players from the telecom and merchant industries to explore the intersection of fraud prevention, risk management, and customer trust.

Key Topics:

• Telecom’s Role in Fraud Prevention: How partnerships with global mobile carriers enhance fraud detection and mitigation strategies. The discussion will highlight telecom-related fraud trends such as SIM swapping and SMS fraud, how carrier data can strengthen authentication processes and telecom company can also be equipped to avoid financial harms coming from fraud.
• Merchant Perspectives on Fraud Risks: Leading merchants will discuss how fraud impacts their industries, including account takeover, payment fraud, and unauthorized transactions. The conversation will focus on the steps merchants are taking to identify, prevent, and respond to fraud, from adopting advanced fraud detection tools to improving customer onboarding.
• Collaborative Solutions for Reducing Fraud: The session will explore how telecom and merchants can collaborate to reduce fraud. By combining carrier intelligence with merchant insights on consumer behavior and transaction patterns, participants will discuss potential innovations in fraud prevention strategies.

Key Takeaways:

• How carrier partnerships can help detect and block telecom-based fraud before it affects merchants.
• Practical fraud prevention measures merchants can adopt, leveraging telecom data to secure transactions and accounts.
• Insights into future trends in fraud, including AI-driven fraud schemes and the growing threat of identity theft.
• Best practices for creating a seamless, secure customer experience while reducing fraud risks.