Refund abuse is quietly draining millions from food delivery platforms. Fraudsters—ranging from casual opportunists to organized networks—exploit refund policies to get free food or cash back. These schemes lead to massive financial losses, operational inefficiency, and damaged platform trust.

In this webinar, we’ll break down how refund fraud happens and what leading platforms are doing to stop it. Learn from real-world cases, including a €2M refund fraud scheme, and discover how fraud teams are fighting back. We’ll share practical fraud prevention strategies that reduce abuse without frustrating good customers.

Key Takeaways:

• The most common types of refund fraud, from fake claims to collusion
• Real-world case studies, including large-scale fraud rings
• How to tell fraud from legitimate refund requests
• Proven fraud prevention strategies for cracking down on refund abuse

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