Exploring the Complexity of the Payments Ecosystem (by Spreedly)
Join us for “Exploring the Complexity of the Payments Ecosystem: Part 1," a foundational webinar that traces the fascinating journey of digital payments from its nascent stages to the sophisticated ecosystem we navigate today. Hosted by Amy McHale, Senior Director of Product at Spreedly, this session marks the beginning of a three-part series designed to demystify the complexities of the payments landscape.
In this introductory session, we will delve into the historical rise of digital commerce, from the days of mail and telephone orders to the emergence of global e-commerce giants like Amazon and eBay. We'll explore pivotal developments that have shaped online transactions, including the introduction of crucial security standards like SSL and PCI, and the evolution of technology that has led to the widespread adoption of EMV chips and digital wallets.
Participants will gain insights into the key components of the payment ecosystem, including the roles and responsibilities of consumers, merchants, issuing and acquiring banks, payment gateways, and card networks. We will also explore the evolving journey of a card transaction, highlighting how the increasing sophistication of merchant payment needs adds layers of complexity to this process.
Building on this foundation, Exploring the Complexity of the Payments Ecosystem: Part 2 takes a deeper dive into how businesses can navigate payment complexities through agile workflows. Come back for Part 2 as we will explore vaulting, tokenization, payment method optimization, and transaction recovery strategies—key elements for improving authorization rates and creating a seamless checkout experience.
Learning Objectives:
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Trace the Historical Evolution of Digital Payments
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Identify Key Participants of the Payment Ecosystem
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Explore the Journey of the Card Transaction and How it Has Evolved