Blue-tinted overlay image featuring a workspace with a keyboard, tablet displaying a calendar, and a notepad with a pen. Abstract dotted patterns and vertical lines add a modern design element

Webinar: How to build a refund abuse business case, by Ravelin

Member Event
25 Jun, 2025
3:00pm BST (1 hour)
Virtual



Refund abuse: Quantifying, preventing, and getting buy-in

 

Refund abuse continues to eat into profits – but buy-in from the wider business can prove challenging.
 
Join Data Scientist Alfie Tiley as he breaks down the metrics, patterns and tactics to watch out for, from quantifying the problem to enacting business change.
 
Watch the webinar to learn – and ask your questions – about:

 

  • How to tell if your company has a refund abuse problem.
  • Why a one-size-fits-all approach doesn't work for refund fraud and abuse.
  • Types of refund abusers and dealing with each.
  • Making a business case and achieving buy-in for a refund abuse solution.
  • How to coordinate cross-departmentally, to the benefit of all.
  • Ultimately, how to rehabilitate opportunist abusers and block refund abuser fraud rings.

 

Get your online business growing without losing to refund abuse – it all starts with education.

 

Register

 

15:00 BST/ 16:00 CET/ 10:00 ET

 

Blue-tinted overlay image featuring a workspace with a keyboard, tablet displaying a calendar, and a notepad with a pen. Abstract dotted patterns and vertical lines add a modern design element

Hosting a payments or fraud prevention event?

MRC Members can list events on our calendar.
Submit Your Event