Payment Essentials: Fundamentals

• eCommerce payment professionals who need a comprehensive understanding of the payment landscape.
• Fraud prevention specialists seeking to understand how payment processes intersect with fraud risks.
• Financial analysts responsible for evaluating and managing financial operations in retail, including understanding chargebacks and interchange fees.
• Compliance officers ensuring that eCommerce operations adhere to payment laws, regulations, and standards.
• This course may also benefit online retail business owners, customer service representatives, IT and security professionals, and marketing and sales professionals in eCommerce.

• Categorize and define key stakeholders in the payments ecosystem
• Understand the workings of cash, checks, and bank transfers in payment processes
• Identify and differentiate between various payment cards
• Comprehend the processes involved in mobile payments, digital and e-wallets, and cryptocurrencies
• Understand the steps of the transaction lifecycle, including authorization, clearing, and settlement, along with their respective roles
• Define payment processing fees and identify global settlement protocols
• Understand the need for security in payments and the technologies used in fraud protection, including encryption and tokenization
• Identify and explain authentication protocols and their role in securing payments
• Define key regulatory bodies and organizations involved in setting payments standards
• Understand key regulations and standards, such as PSD2, and their impacts on the payments industry
• Identify the challenges and opportunities technology presents from a regulatory perspective
• Identify emerging trends in payments
• Explain what the future of payments may hold

Please allow 4 hours to complete this course. The course culminates with a comprehensive final assessment to evaluate the user's comprehension of the material. Upon successfully completing the final assessment, participants will be awarded a certificate of completion representing their proficiency in the subject matter.

• Program Level: Basic
• Program Field of Study: Specialized Knowledge
• Program Delivery Method: QAS Self Study
• CPE Credits: 3.2
• Advanced Preparation and/or Pre-requisites: None

Refund Policy: Refunds and cancellations are determined on a case-by-case basis. Cancellations must be communicated in writing to programs@merchantriskcouncil.org. No refunds will be issued once a course has been started.