Fraud & Risk

eCommerce Fraud: It's Costing Merchants More Than They Think

Matt Haroldson -- Vesta

Presentation

Online shopping has spiked amid the coronavirus pandemic, and as online retailers have tried to combat the growing problems posed by fraud, many have taken to rejecting sizable volumes of good transactions alongside the bad ones, resulting in false declines becoming a more costly problem than fraud itself. Once a valid customer's purchase is blocked, not only do merchants lose the sale, but they also often lose the buyer for life. This presentation examines into how much fraud is truly costing merchants and what companies can do to optimize their acceptance and risk rates.

Note that this presentation is also available as a webinar. To view the webinar, click here.

eCommerce Fraud: It's Costing Merchants More Than They Think

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