2025 Identity and Fraud Trends for Retailers: Payments, Biometrics and Consumer Trust

• 83% of consumers use peer-to-peer (P2P) payment apps - and they’re the only platforms trusted more than expected.
• Retail apps rank second in engagement but fall short on trust, creating a critical credibility gap.
• 59% of businesses report rising fraud losses, and 70% plan to raise fraud prevention budgets in 2025.
• Only 13% of consumers feel secure opening accounts with new brands, despite growing digital reliance.
• Identity theft and stolen card data remain top concerns, far outpacing newer threats.

Learning Objectives

• Explore key fraud trends shaping merchant risk in 2025
• What consumers expect from secure, low-friction digital experiences
• Understand which tactics - like identity theft and stolen card data continue to dominate fraud patterns
• How advanced identity data and behavioral analytics can help reduce fraud and false declines

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