Agentic Commerce and the 2026 Post Holiday Chargeback Surge, Presented by Chargeflow

Summary

Holiday shopping periods consistently generate the highest transaction volumes of the year, followed by a predictable post holiday spike in chargebacks driven by delayed recognition, returns, and friendly fraud. As agentic commerce becomes more prevalent, this seasonal pattern is expected to intensify significantly in 2026.

Autonomous AI agents are increasingly making purchases, managing subscriptions, and responding to promotions on behalf of consumers during peak holiday campaigns. When cardholders later review statements after the holidays, they may dispute transactions they do not recall authorizing, especially when an agent acted independently within broad permissions.

This webinar explores how holiday driven agentic purchasing amplifies traditional post holiday dispute drivers, reshapes cardholder intent, and complicates evidence and liability assessment. Attendees will gain a clear, forward looking understanding of how agentic commerce changes post holiday chargeback dynamics and what operational signals matter most.

Learning Objectives