Why Human-Centric Fraud Needs a New Response, Presented by Ecommpay
Summary
Fraud has changed. It is no longer just a systems problem. Increasingly, it is a human one.
Based on Ecommpay’s recent white paper, this webinar will explore how fraud is evolving through social engineering, synthetic identities and organised criminal networks, and why many existing prevention models are struggling to keep pace. It will examine the growing gap between technical fraud controls and the reality of human vulnerability, as well as the regulatory tensions making it harder for merchants and payments businesses to respond effectively.
Attendees will hear practical insights on the current fraud landscape, where the biggest risks are emerging, and what merchants can do now to strengthen prevention without creating unnecessary friction.
What You'll Learn
- Explain how fraud has shifted from technical exploitation to human manipulation, and why that matters for prevention strategies.
- Identify key fraud trends affecting merchants today, including social engineering, synthetic identities and account takeover.
- Apply practical steps to strengthen fraud prevention while balancing customer experience, compliance and operational realities.
Speaker
