MRC Online Courses

Bot Mitigation Strategies for eCommerce

Bot Mitigation Strategies for eCommerce explores bots' complex and dynamic ecosystem and their vast — often hidden — impact on eCommerce. These automated threats are behind massive customer data breaches and hundreds of millions of dollars lost to fraud each year. They harm the customer experience and cause long-term damage to brands. They lower companies’ revenues while raising their operating costs. They are now threatening key IP by scraping proprietary AI models and APIs. Given these stakes, an effective bot defense is of interest far beyond Security and IT teams - it is a critical foundation to safeguard the future of a business.

Participants will learn about different types of attack and their impacts, understand the motivations of the attackers, and signs and symptoms their business may have a bot problem. They will become knowledgeable about how AI is fueling these threats, what defenses are effective today, and key features to look for in a bot mitigation provider.

 

Who Should Enroll?

 
  • Cybersecurity professionals and IT administrators looking to enhance their bot detection and mitigation strategies.
  • Fraud prevention specialists seeking to protect against automated threats and improve detection accuracy.
  • Developers and data scientists interested in applying machine learning for real-time bot detection.
  • Digital platform managers wanting to integrate advanced bot management into their security protocols.
  • Risk management and compliance officers ensuring security measures meet industry standards in mitigating bot attacks.
 

Learning Objectives

 
  • Define bots and explain their history.
  • Explain the significance of bots on eCommerce platforms.
  • Explain types of good bots.
  • Identify types of malicious bots and their attacks.
  • Identify the signs of a bot attack.
  • Describe the KPIs used to monitor bot attacks.
  • Describe different types of traditional bot management techniques.
  • Explain the emerging bot management solutions being utilized to protect eCommerce platforms.
  • Determine how to utilize solution providers to make informed decisions about enhancing security and protecting their business assets.
 

Program Details

 
  • Program Level: Intermediate
  • Program Field of Study: Specialized Knowledge
  • Program Delivery Method: QAS Self Study
  • CPE Credits: 1.6
  • Advanced Preparation and/or Pre-requisites: Fraud Essentials is recommended.
 

Please allow 2-3 hours to complete this course.The course culminates with a comprehensive final assessment to evaluate the user's comprehensive final assessment to evaluate the user's comprehension of the material. Upon successfully completing the final assessment, participants will be awarded a certificate of completion representing their proficiency in the subject matter.

 

Pricing

 

MRC Members: USD $75 (plus applicable taxes)

Non-members: USD $150 (plus applicable taxes)

MRC Education Accreditation

The Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: nasbaregistry.org

National Registry of CPE Sponsors logo

MRC Education Refund Policy

MRC Education eLearning course refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course is started. Additionally, courses must be completed within one year of the course enrollment date.