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Fraud Essentials

Promotional banner with a person holding a smartphone and credit card. Text reads: 'Fraud Essentials – complimentary enrollment from Checkout.com' with the Checkout.com logo.

The MRC Fraud Essentials course is a self-paced program that explores the intricacies of online fraud, its perpetrators, and the role of fraud analysts. By the end of the course, you will have a strong foundation in navigating the complex world of online fraud!  

Complimentary to MRC Members. Thanks to Checkout.com
Non-members: USD $450 (plus applicable taxes)


Enroll | Members Enroll | Non-Members

In today's digital age, where eCommerce platforms thrive, so does the risk of online fraud. Understanding the foundations of online fraud is crucial whether you're dealing with credit card fraud, marketplace fraud, or first-party misuse (aka friendly fraud).

FAQs

    • Fraud prevention specialists needing to understand the full spectrum of fraud throughout the customer journey.
    • Payment managers wanting to understand the fraud risks at different customer interaction points to secure transactions.
    • Customer service representatives in eCommerce who require knowledge of fraud to assist customers effectively and securely.
    • Online retail business owners who need to safeguard their business against fraud at all stages of the customer journey.
    • This course may also be beneficial to digital security analysts, IT professionals, compliance and risk management officers, and marketing and sales professionals in eCommerce.

    • Fraud prevention specialists needing to understand the full spectrum of fraud throughout the customer journey.
    • Payment managers wanting to understand the fraud risks at different customer interaction points to secure transactions.
    • Customer service representatives in eCommerce who require knowledge of fraud to assist customers effectively and securely.
    • Online retail business owners who need to safeguard their business against fraud at all stages of the customer journey.
    • This course may also be beneficial to digital security analysts, IT professionals, compliance and risk management officers, and marketing and sales professionals in eCommerce.

    • Program Level: Basic
    • Program Field of Study: Specialized Knowledge
    • Program Delivery Method: QAS Self Study
    • CPE Credits: 1.5
    • Advanced Preparation and/or Pre-requisites: None

    Please allow approx. 1.5 hours to complete this course.


    • Program Level: Basic
    • Program Field of Study: Specialized Knowledge
    • Program Delivery Method: QAS Self Study
    • CPE Credits: 1.5
    • Advanced Preparation and/or Pre-requisites: None

    Please allow approx. 1.5 hours to complete this course.


    • Identify what is typically stolen from customers
    • Identify where fraudsters can steal customer information
    • Describe how fraudsters utilize online ads to attack companies
    • Identify the techniques fraudsters use to steal from others
    • Describe how fraudsters utilize websites and apps to steal data
    • Identify and describe how fraudsters attack online accounts to steal information
    • Explain the digital attack process utilized by fraudsters
    • Describe the purpose of each step in the attack process
    • Describe the digital attack lifecycle during an account takeover, scraping, and supply chain attack
    • Explain how fraud attacks negatively impact merchants
    • Understand the steps to prevent online fraud
    • Explain the techniques organizations use to fight against online fraud

    Please allow 2–3 hours to complete this course.

    • Identify what is typically stolen from customers
    • Identify where fraudsters can steal customer information
    • Describe how fraudsters utilize online ads to attack companies
    • Identify the techniques fraudsters use to steal from others
    • Describe how fraudsters utilize websites and apps to steal data
    • Identify and describe how fraudsters attack online accounts to steal information
    • Explain the digital attack process utilized by fraudsters
    • Describe the purpose of each step in the attack process
    • Describe the digital attack lifecycle during an account takeover, scraping, and supply chain attack
    • Explain how fraud attacks negatively impact merchants
    • Understand the steps to prevent online fraud
    • Explain the techniques organizations use to fight against online fraud

    Please allow 2–3 hours to complete this course.

    • MRC Members: USD $75 (plus applicable taxes)
    • Non-members: USD $150 (plus applicable taxes)

MRC Education Accreditation

The Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: nasbaregistry.org

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MRC Education Refund Policy

MRC Education eLearning course refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course is started. Additionally, courses must be completed within one year of the course enrollment date.