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Fraud Essentials

Promotional banner with a person holding a smartphone and credit card. Text reads: 'Fraud Essentials – complimentary enrollment from Checkout.com' with the Checkout.com logo.

The MRC Fraud Essentials course is a self-paced program that explores the intricacies of online fraud, its perpetrators, and the role of fraud analysts. By the end of the course, you will have a strong foundation in navigating the complex world of online fraud!  

Complimentary to MRC Members. Thanks to Checkout.com
Non-members: USD $450 (plus applicable taxes)


Enroll | Members Enroll | Non-Members

In today's digital age, where eCommerce platforms thrive, so does the risk of online fraud. Understanding the foundations of online fraud is crucial whether you're dealing with credit card fraud, marketplace fraud, or first-party misuse (aka friendly fraud).

FAQs

    • Fraud and Risk Managers responsible for defending fraud chargebacks and friendly fraud claims.
    • Chargeback Analysts and Operations Teams seeking to implement CE 3.0 processes.
    • Merchants and Payment Providers aiming to meet Visa’s latest evidence requirements.
    • eCommerce Professionals looking to reduce chargeback losses and improve fraud ratios.

    • Fraud and Risk Managers responsible for defending fraud chargebacks and friendly fraud claims.
    • Chargeback Analysts and Operations Teams seeking to implement CE 3.0 processes.
    • Merchants and Payment Providers aiming to meet Visa’s latest evidence requirements.
    • eCommerce Professionals looking to reduce chargeback losses and improve fraud ratios.

    • Program Level: Intermediate
    • Program Field of Study: Specialized Knowledge
    • Program Delivery Method: QAS Self Study
    • CPE Credits: 1.4
    • Advanced Preparation and/or Pre-requisites: Fraud Essentials is recommended.
    • Pricing: USD $150 (plus applicable taxes) | MRC Members receive a 50% discount on all eLearning courses.

    • Program Level: Intermediate
    • Program Field of Study: Specialized Knowledge
    • Program Delivery Method: QAS Self Study
    • CPE Credits: 1.4
    • Advanced Preparation and/or Pre-requisites: Fraud Essentials is recommended.
    • Pricing: USD $150 (plus applicable taxes) | MRC Members receive a 50% discount on all eLearning courses.

    • Define First-Party Misuse
    • Define Compelling Evidence 3.0 Criteria
    • Define how to establish a historical footprint
    • Understand the merchant matching process
    • Understand Pre-Dispute Process Flows
    • Understand Post-Dispute Process Flows
    • Identify how Merchants, Issuers, and Acquirers Benefit from Compelling Evidence 3.0

    • Define First-Party Misuse
    • Define Compelling Evidence 3.0 Criteria
    • Define how to establish a historical footprint
    • Understand the merchant matching process
    • Understand Pre-Dispute Process Flows
    • Understand Post-Dispute Process Flows
    • Identify how Merchants, Issuers, and Acquirers Benefit from Compelling Evidence 3.0

    • MRC Members: USD $75 (plus applicable taxes)
    • Non-members: USD $150 (plus applicable taxes)

MRC Education Accreditation

The Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: nasbaregistry.org

National Registry of CPE Sponsors logo

MRC Education Refund Policy

MRC Education eLearning course refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course is started. Additionally, courses must be completed within one year of the course enrollment date.